Refund and Cancellation Policy

Last Updated: 16 March 2026

At Markepedia, we stand behind the quality of our digital products and services. Please read this policy carefully before making a purchase.

1. Digital Products — Refund Policy

Because our products are delivered digitally and provide instant access upon purchase, all sales are generally final. However we offer a 7-day satisfaction guarantee:

If you have purchased a digital product and genuinely feel it did not deliver the value promised, you may request a full refund within 7 days of the date of purchase
Refund requests must be submitted by email to info@markepedia.in with your order details and reason for the request
Approved refunds will be processed within 5–7 business days to your original payment method
Markepedia reserves the right to decline refund requests where there is evidence of extensive use, sharing, or redistribution of the product

2. Consultancy Services — Cancellation Policy

Strategy calls or consultancy sessions cancelled at least 48 hours before the scheduled time will receive a full refund or reschedule at no charge
Cancellations made within 48 hours of the scheduled session are non-refundable
No-shows without prior notice are non-refundable

3. Non-Refundable Items

The following are not eligible for refunds under any circumstance:

Purchases where the product has been downloaded, copied, or redistributed
Requests made after the 7-day window has passed
Consultancy sessions already delivered

4. How to Request a Refund

Email us at info@markepedia.in with:

Your full name
Email address used at checkout
Order ID or payment reference number
Reason for your refund request

We will respond within 2 business days of receiving your request.