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Markepedia.in

Brand Growth Consultancy

PRIVACY POLICY

A LEGAL DISCLAIMER

Last Updated: 16 March 2026

Markepedia ("Company", "we", "our", "us") values the privacy of our clients, customers, visitors, and users ("you", "your") and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website, purchase our digital products, use our services, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, billing address, and payment details.

  • Social media account handles and access tokens (only if you grant permission for campaign management).

  • Information submitted through forms, audits, or consultation bookings.

b. Non-Personal Information

  • Browser type, IP address, device information, operating system, referring URLs, and pages visited.

  • Aggregated website analytics data via cookies and similar tracking tools.

c. Sensitive Personal Data or Information (SPDI) (as per Indian IT Rules)

  • Passwords, financial information such as bank account or card details (only for processing payments).

  • Social media business manager credentials for Meta Ads account management (only where applicable for service clients).

 

2. How We Collect Information

We collect information through:

  • Direct interactions (forms, email, calls, WhatsApp).

  • Website forms, checkout pages, and chat widgets.

  • Digital product purchases via our checkout platform (Systeme.io).

  • Social media integrations and analytics tools.

  • Cookies and other tracking technologies.

 

3. How We Use Your Information

We may use your information for:

  • Processing and fulfilling digital product orders (including delivery of purchased templates and downloads).

  • Providing and managing our marketing consultancy services.

  • Communicating about your purchase, project, proposals, and updates.

  • Processing payments and generating invoices or receipts.

  • Sending your purchased digital products to your registered email address.

  • Conducting analytics to improve our website and services.

  • Sending promotional offers, newsletters, and product updates (with opt-out option).

  • Compliance with legal obligations.

 

4. Digital Products — Specific Terms

When you purchase a digital product from Markepedia (such as The Legal Vault or any future product):

  • Your order details and email address are collected and processed via our payment and delivery platform.

  • Your purchased product is delivered digitally via a link sent to your registered email.

  • Due to the instant-access nature of digital products, all sales are final unless a refund is requested within 7 days of purchase in accordance with our Refund Policy.

  • We do not share your purchase information with third parties except as required for payment processing and product delivery.

  • We retain your purchase records for accounting and legal compliance purposes.

 

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Service providers and third-party platforms (e.g., Systeme.io, Meta, Google, analytics tools) strictly for service and product delivery.

  • Payment gateways for secure transaction processing.

  • Legal or regulatory authorities when required by law.

 

6. Data Storage & Security

  • We store your information securely on encrypted servers and cloud platforms.

  • Access is restricted to authorised personnel only.

  • While we follow industry-standard security measures, no method of transmission over the Internet is 100% secure.

  • Purchase and customer records are retained for a minimum of 3 years for accounting compliance under Indian law.

 

7. Cookies Policy

We use cookies and similar technologies for:

  • Website functionality.

  • Analytics and performance tracking.

  • Targeted advertising and remarketing.

You can manage cookies through your browser settings.

 

8. Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Withdraw consent at any time (without affecting lawful processing before withdrawal).

  • Request deletion of your data (subject to legal and contractual obligations).

  • Opt-out of marketing communications at any time via the unsubscribe link in any email.

  • Request a copy of the personal data we hold about you.

 

9. Refund Policy for Digital Products

Given the instant-access nature of our digital products:

  • Refund requests must be submitted within 7 days of purchase to info@markepedia.in.

  • Approved refunds will be processed within 5–7 business days to the original payment method.

  • We reserve the right to decline refund requests where the product has clearly been downloaded and used extensively.

 

10. Third-Party Links

Our website may contain links to third-party websites including payment platforms, Google Forms, and external tools. We are not responsible for their privacy practices and encourage you to review their policies independently.

 

11. Children's Privacy

Our services and digital products are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our products, services, or legal obligations. The latest version will always be posted on our website with the updated date. Continued use of our website or products after any update constitutes acceptance of the revised policy.

 

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

Markepedia Email: info@markepedia.in Website: www.markepedia.in Instagram: @thegrowthaudit Location: India

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